Your Social Shopping Platform
Chat with your Customers via WhatsApp and FB Messenger, Promote your products and turn the conversation into sales very easily and quickly. With a single phone number of your company!
HeloRobo supports your communication with your customers and eases the workload by offering optimized solutions.
You can sign up new customers to Your E-Commerce Site through HeloRobo. By obtaining few customer details during messaging, you can create membership, and the customer can make new purchases directly on your E-Commerce Site.
Recommended products can be sent to the customer as formatted and stylish looking, with variants such as product name, product photo, product price and discounted price, color or size.
Products that the customer wants to buy can be easily added to the customer's cart via HeloRobo. Customer can also see the added products in their cart, if logs in to their account on your E-Commerce Site via web or mobile application.
Before completing the order, products in the customer's cart can be sent to the customer with one click via HeloRobo with quantities and price Information.
For recorded customers, you can access their address details at your E-Commerce Site and choose the correct one for shipment. You can direct your customer to their cart for payment.
Receive payment by cash or money order alternatives.
It allows you messaging with multiple customers at the same time from various social media applications. It provides single communication channel that can be accessed by multiple customer representatives at the same time. By this way, you can provide information to your customers about your products, register new members to your E-Commerce site, and convert messages to orders very easily and quickly. You can also track your sales representatives’ performances.
We now have integration with WhatsApp and Facebook Messenger. In near future, we will integrate new applications to our platforms, and currently working on Instagram.
When you need our assistance, please click on the support link or alternatively call our Call Center.
Your existing line will be out of service during the integration period. To avoid any problems in your communication with your customers we suggest usage of a new line. You can get your new line easily and free of charge from our partners.
HeloRobo provides you the opportunity to archive your correspondence with your customers. Messages send to the common pool are transferred by your customer representatives to their follow-up sections, so your representatives can easily follow previous messaging.
If you are already a member of T-Soft E-Commerce Application, you are required to share your WhatsApp Business API connection details. If you use another application (Shopify, Opencart, Magento, Domestic E-Commerce Packages etc.), we need you share corresponding details of the application with us for HeloRobo provisioning.
There are no limits of Facebook Messenger messages. For WhatsApp messaging, monthly permissible number of Independent Customers varies according to your package.
Business verification is a requirement for Green Badge, but is not sufficient by itself. We can process Green Badge application on behalf of you, however, please note that Facebook Support Team is the final decision maker for the use of Green Badges.
To join the privileged world of HeloRobo, simply fill out the Trial FormTrial Form