You can currently manage WhatsApp, Instagram, Facebook, and their channels from a single panel.

You can see all messaging channels in a single panel, so you never miss any customer messages. Use welcome messages according to working hours to avoid keeping customers waiting or inform them during off-hours. Save time with quick replies assigned to keyboard shortcuts. View messages and customer information, manage products, and make sales all from one panel. Don’t waste time switching between tabs chat quickly and satisfy your customers.

You must have a verified Facebook Business Manager account. If you don’t have a verified Meta Business account, you can learn how to verify it by clicking this link. Your number should not be registered on WhatsApp. If your WhatsApp account is active, you need to delete it. If you have previously used WhatsApp Business API, make sure your account has been removed from the other platform.

Yes, you can use it. However, since you’ll need to delete your active WhatsApp account, your messages will be deleted as well. To transfer your messages to HeloRobo without losing them, you need to back them up first.

First, you need to back up your messages. You can find information on how to back them up from this link. Then, by sending the backup data to HeloRobo via email, you will complete the transfer process.

Yes, specially prepared messages are sent out of office hours.

With WhatsApp Message Template feature, you can send bulk WhatsApp messages. In this way, you can announce your campaign to millions. Don't forget that if you get too many spam reports, your number will be blocked!

With this feature, you can send bulk WhatsApp messages with customisable, call-to-action buttons, images and documents. You can make marketing and announcements on WhatsApp with 95% open rate and more efficient messages.

With HeloRobo you can display your products on the HeloRobo panel. By dragging and dropping, you can share your products with your customers in chat. You can even make sales.

After completing all your transactions in HeloRobo, a link to the payment page of your automatic store is sent to your customer. Your customer clicks on the link, makes the payment and the order is received.

Yes, thanks to the integration with Shopify, your products will be automatically displayed on the HeloRobo panel.

Your inventories are automatically synchronised with the Shopify Store. This way, you can continue to manage your inventories from Shopify without having to make any additional settings on the HeloRobo panel.

Yes. Your product categories in Shopify are automatically displayed in HeloRobo. You can easily find your products by searching by these categories or by searching about the product.

You can use HeloRobo with unlimited agents.

Yes, you can reply to comments on your connected Facebook and Instagram accounts. You can even send special automatic replies to your customers who comment on your Instagram posts. In this way, no comment is overlooked and you have the opportunity to turn every comment into a sale.

With HeloRobo reporting feature, you can access detailed information about message channels, messaging, sales, customers, operator performances and customer feedback.

English, French, Turkish and Arabic languages are available for now. We continue to improve our language support.

No, you can send unlimited messages for 24 hours.

No, no message is deleted. But you can archive them.

Starting a conversation means to start messaging with the customer. There are two different ways to start a conversation. The customer texting and you texting. In both cases, communication is initiated and the 24-hour messaging period starts. This is considered a conversation.

Yes, you can. You can start unlimited conversations on Instagram DM and Facebook Messenger. However, there is a limit of 1000 conversations in WhatsApp.

We'll remove your WhatsApp number from HeloRobo immediately.

Yes, we can print out your message history if you request.

You can terminate your membership without any problems. We realise your requests on issues such as number closure, channel closure, suspension account transfer, obtaining message printouts as soon as possible.

Green Tik means a business approved by WhatsApp. It allows your customers to trust you. We carry out the steps for you to get Green Tik in line with your request.